Facts:

What is discount brokerage service?

A Sorrento Pacific Financial, LLC account will allow you inexpensive and easy access to the security market. With a Sorrento Pacific Financial, LLC account you can trade securities through the Internet with safety and security.

What is the commission on trades?

On any trade of 1,000 shares or less the commission is only $19.95 for both market and limit orders. Above 1,000 shares the additional charge of $0.02 per share is added to each trade.

Are my accounts protected?

Yes, a total of $100 million in security is available for your account. Sorrento Pacific Financial, LLC provides $99.5 million in excess coverage for each account held in their custody, through Asset Guaranty, above the $500,000 provided to brokerage accounts by the Securities Investor Protection Corporation.

Can I use my American Bank accounts for trades?

Yes, American Bank can automatically link the Bank account of your choice so that all purchases and sales can be debited and credited directly to your account.

Do I have to be an experienced trader to use discount brokerage services?

Yes, Sorrento Pacific Financial, LLC's discount brokerage services are set up for those who do not need the advice or assistance of a broker. The discount brokerage services are meant for experienced individuals who are aware of the market risk associated with the securities they are trading.

New Account Information:

How do I sign up for Sorrento Pacific Financial, LLC's discount brokerage services?

Simply contact a customer service representative at 888-366-6622 to obtain a new account application or click here to complete a new account application for online brokerage services.

Can I use America Online to perform transactions?

Yes, the "glitch" in AOL's version of Microsoft Internet Explorer only exists in the attempt to receive a password and User ID. Once you have received your User ID and password you are able to link your User Name to your Sorrento Pacific Financial, LLC account. The safety and security of 128-bit encryption and SSL technology are still present to protect each and every one of your trades.

How soon can I begin trading?

From the time you complete your application it will be about two business days before you can trade over the Internet. Sorrento Pacific Financial, LLC must first establish your account before your account is linked to your User ID and password. Once that has occurred you are able to link your account, and from there it will take only a few short hours before the verification is mailed to you. You may begin trading as soon as you have your User ID and password.

How will I know that I can begin trading?

Sorrento Pacific Financial, LLC will mail you a letter stating that you are approved to begin trading via the Internet. The letter will also contain the password to verify the transaction.

Trading Information:

What is the difference between a limit order and a market order?

A limit order sets a specific price (Limit Price) that is the highest a buyer will pay, or the lowest a seller will sell. The buyer will accept a lower price than the Limit Price, and the seller will accept a higher price. For the buyer the order will not be executed at a higher price than the Limit Price, and for the seller the order will not be executed at a lower price. On the other hand a market order is an order to buy or sell a security at the next available price. This means that the price available to you at the time you execute the order is not the guaranteed price that you will receive for your purchase or sale of the particular security.

How long does it take to execute a transaction?

One minute after you make your market order trade Sorrento Pacific Financial, LLC begins to make the transaction. The time it takes to fill the trade depends on the volatility and quantity of the security being traded. It could take as long as one hour to complete the transaction. The best method to avoid fluctuations in price may be to place a limit order trade.

How will I know that my transaction has been completed?

You can view your trade execution online, often within minutes of placing your trade. In addition, a confirmation in writing will be mailed to your primary address.

Who should I call if I have any questions?

You can call Sorrento Pacific Financial, LLC's discount brokerage services at (888) 805-5585.

Security:

How secure is trading over the Internet?

Sorrento Pacific Financial, LLC requires a User ID and a password to enter the secure area of the site.

Besides passwords what other protection is offered?

Sorrento Pacific Financial, LLC offers Secure Sockets Layer (SSL) which performs three critical safety functions. First, it authenticates or ensures that the server you are connected to is the one it purports to be. Second, SSL creates a secure communications channel by encrypting all packets in transit between the user's SSL-capable Web browser and the SSL-capable server. Finally, SSL creates a cryptographic checksum to ensure data integrity. The checksum provides a count of the number of bytes in a document. Therefore, if a message is not received in its entirety, it's rejected and another copy is sent.

The products and investments purchased through Sorrento Pacific Financial, LLC (Member FINRA/SIPC) are not insured by the FDIC, are subject to investment risk, including the possible loss of principal invested and are not deposits or obligations of, nor are they guaranteed by your Bank.